If you’re looking for the BT Head Office contact number. Then this gets you access to the best number to the BT customer services team. We have sourced this number to save you time searching over the internet for the BT Head Office phone number.
This number will connect you straight through to the BT Head Office telephone number. Calls are charged at just 5 pence per minute from a BT landline (may cost more from mobile and other networks).
You can call this BT Helpline 24 hours a day, 7 days a week on: 0843 850 2091. It will get you straight through to the correct team. If for any reason you experience any problems with this BT Head customer services number. Then please drop us an email. So we can look into it, as we want to keep the BT information on this website as up to date as possible. Thank you.
You can contact BT head office on 0843 850 2091 if you have a problem with your service or want to report an issue. Speaking to BT head office is really more of a last resort than anything else and you should always try to resolve any problems with the BT customer service team first. They are available 24 hours a day via the phone number and online service and are always happy to help with any problem. Here are the steps you can take to getting a problem resolved.
How Do I Report A Fault?
The first thing to do if you find that there is a problem with your service is to report a fault to BT. You can do this via the BT phone number on 0843 850 2091, using the fault reporting and tracking service online or by email. Whichever way you do it you can be sure that the BT staff will get back to you as soon as possible with a response that will help you to resolve your problem. In some cases it may be that the service is down in your area and this will be resolved as soon as possible. The team can give you some indication of when to expect your service up and running again. Before you speak to BT head office you must report your fault to give the team time to resolve it first.
What If My Problem Is Not Resolved?
If your service is still not working or you feel that your situation has not been handled effectively you can make a BT complaint. BT head office complaints are the higher level of this but first you should call 0843 850 2091. This will put you through to a member of the team who can make a note of your complaint. After a complaint has been made the team will do their best to come up with a solution that pleases both parties. If you still don’t get the result you want you can ask for the complaint to be put forward to a manager. Finally you can contact BT head office with your complaint if you are still unhappy.
How Do I Contact BT Head Office?
The BT head office address and the BT head office telephone number on 0843 850 2091 are the best ways to get through. Some people prefer to write as it allows them to keep all British Telecom correspondence in writing. This way you have both your letters and the responses to refer back to when you want to. If you feel that your problem is more serious and needs to be handled immediately you can call BT head office on 0843 850 2091 and then follow this up with a letter. BT will aim to get back to you in the shortest time possible and you can always chase up the status of your complaint at the BT helpline at any point.