If you’re looking for the BT faults contact number. Then this gets you access to the best number to the BT customer services team. We have sourced this number to save you time searching over the internet for the BT faults contact number.
This number will connect you straight through to the BT faults contact number. Calls are charged at just 10 pence per minute from a BT landline (may cost more from mobile and other networks).
You can call this BT helpline number 24 hours a day, 7 days a week on: 0000 050 5289. It will get you straight through to the correct team. If for any reason you experience any problems with this BT faults phone number. Then please drop us an email. So we can look into it, as we want to keep the BT information on this website as up to date as possible. Thank you.
If you think there is a fault on your BT line then you can use the BT faults contact on to report and track any faults. Faults can happen for a number of reasons and the team at the BT faults contact number will be able to help you with every issue so that you can get your BT line up and running again. There are just a few steps you need to take to get to the bottom of the fault.
1. Check Your Own Connection
Before you call the BT faults contact on 0000 050 5289 you should check that everything is plugged in the way it should be and that there are no loose wires. In many cases you will find that the only issue is that one of your wires has been knocked loose and this has affected your connection. If you have BT broadband and this is not working either check the router and all connections for this as well.
2. Call The BT Faults Contact
Report a BT landline fault on 0000 050 5289 or online. All you need to do is provide your home phone number and the team can run a check on your line to ensure everything is working the way it should be. Online you simply need to enter your BT phone number and a line check will be run automatically. You need to ensure that there is no one on the line first or this will not work. If you have called the BT faults contact from your home phone then you should hang up and try from another phone.
3. Use The BT Repair Service
Whether the problem is with the service in your area as a whole or just on your line it is best to call the BT faults contact on 0000 050 5289 to speak to the BT repair service. The team will be able to let you know when to expect your line to be repaired. Or they can work with you to get your connection up and running again at your earliest convenience. If you have a BT business account then call the BT business faults phone number on 0000 050 5289 as soon as possible. If you need to have an engineer come out it is important that you book this as early as possible. This will prevent your connection from being affected for too long.
4. Closing The Fault
When you report a fault to BT at the BT faults contact on 0000 050 5289 or online you flag up a fault. This opens a fault account which you will need to close down. You can call BT on 0000 050 5289 to close your fault as soon as your line is up and running again. The process only takes a moment and will complete the fault reporting process. You can then check up on your service using your BT account online if you feel you need to in future.